The Computer Guy at the 'Heads

I recently spoke to a customer who related this story that should serve as a warning to us all.

We all (or should know by now, it’s been in the papers and on telly many times) about the scammers pretending to be from Microsoft warning that ‘your computer is infected with a serious virus and I will show you – please turn on your computer’ – or similar nonsense.

He got as far as the usual ‘ok, so please go to this website and permit me to access your computer to fix it’. Luckliy, my customer heard the alarm bell ringing in his head and said no. Then he rang me!

In this case, the customer was supposedly called by a Tesltra employee who talked him through the steps to validate his computer’s ‘security code’ to prove that the call was genuine.

Turns out he wasn’t – which didn’t come as a surprise to me – what? Telstra offering to fix your computer for you? Yeah sure…

Anyway to cut a long story short – this article details exactly the same procedure the scammer used but used the Tesltra employee angle instead of Microsoft.

So, be warned. Don’t believe whatever you are told no matter how convincing they sound and never let someone have access to your computer unless YOU contacted THEM first!

Happy Holidays
Andy