Support

When I started out in the fledgling home computer industry back in 1998 in New Zealand I believed from the outset that providing patient assistance to potential customers would reap benefits – and it did. Customers that contacted me initially for help with small problems (often provided free) usually came back for an upgrade and often a replacement computer a few years later. Customers that I had in my first year were still returning for assistance six years later when I sold the business as a going concern and moved to Australia.

I take pride in my quick response to questions and inquiries – so please don’t hesitate to contact me with your question or request for assistance.

The love? affair is over
The love? affair is over

I recently wrote this on the Microsoft ‘Tech Support’ site in frustration at Windows 10 again causing me to say rude words. This time I was just trying to open

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Want a ChromeBook for under $200?
Want a ChromeBook for under $200?

Ok, so what’s a ChromeBook and why are they taking the computing world by storm? There are different reasons, but in my humble opinion, two words – Not Microsoft. I’ve

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Want to make your home smarter?
Want to make your home smarter?

Setting up a smarthome is becoming easier every month with new, cheaper devices coming into the market regularly. At our place, I have installed a Google Home (3 in fact

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How to take control of Windows 10 Updates
How to take control of Windows 10 Updates

One of the problems that Windows 10 users face is the update process. Updates are important but, as we have seen in the past, they can go terribly wrong. Experienced

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