warranties

External hard drives. Be aware!

I’ve been telling customers for years about external USB hard drives and what great things they are to keep your essential files backed up. I still have the same opinion, but I thought I’d pass on my experiences of one of my own drives as a bit of a warning.

I bought this particular drive from OfficeWorks, but I would have had the same experience with the vast majority of retailers with the possible exception of specialist computer stores. I had bought a Western Digital 640Gb external drive at a good price (they were on special at the time) and all went fine for the first nine months until one morning I noticed that the drives weren’t appearing in My Computer and a quick check revealed that the ‘power brick’ had died completely. It was running from a surge-protected power strip so I knew it wasn’t a power spike issue. A quick Google search revealed that the model I had was very prone to this problem. The newer ones aren’t of course… Continue reading

White Box Computers for Small Businesses

By Pamela Bruce

So-called white box computers, assembled by small local companies, have a substantial market share. This article discusses their pros and cons.

When your business needs new computers, you might want to look beyond the big names such as Dell, HP or Gateway and consider local vendors who assemble so-called white box computers from industry-standard parts.

Of course you should take some precautions. Continue reading

How to take control of Windows 10 Updates
How to take control of Windows 10 Updates

One of the problems that Windows 10 users face is the update process. Updates are important but, as we have seen in the past, they can go terribly wrong. Experienced

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Windows 10 – the nightmare continues…
Windows 10 – the nightmare continues…

I’ve been doing this game for some time now. Cut my teeth on Windows 3.0, then progressed through all the versions, 3.1, 95, 98, 98SE, XP, Vista (cough..), Windows 7,

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How to install MalwareBytes Premium
How to install MalwareBytes Premium

As readers of this blog will know, I recommend and use MalwareBytes Premium but I have found that beginners or those with little experience installing software on their computes may

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Ensure You Keep Everything From The Old PC
Ensure You Keep Everything From The Old PC

Moving from a computer that has been in use for sometimes a decade (in the case of many XP users!) to a new one can be a little stressful. My

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