fake warnings

Warning : Fake calls from Telstra

phonescamI recently spoke to a customer who related this story that should serve as a warning to us all.

We all (or should know by now, it’s been in the papers and on telly many times) about the scammers pretending to be from Microsoft warning that ‘your computer is infected with a serious virus and I will show you – please turn on your computer’ – or similar nonsense.

He got as far as the usual ‘ok, so please go to this website and permit me to access your computer to fix it’. Luckliy, my customer heard the alarm bell ringing in his head and said no. Then he rang me!

In this case, the customer was supposedly called by a Tesltra employee who talked him through the steps to validate his computer’s ‘security code’ to prove that the call was genuine. Continue reading

Registry Cleaners – are they worth using?

registry cleanerI’ve been using Windows in all it’s flavours since the days of Windows 2.0. Not a wonderful piece of software I think everyone around in those days will agree, but it started the whole ‘gui’ thing off – at least for PC users!

The Windows registry first made it’s appearance with Windows 3.1 and it was intended to tidy up the profusion of .ini files that had previously been used to store configuration settings for programs running under Windows.

Registry cleaners are software utilities whose usual purpose is to remove redundant or unwanted items from the Windows registry. These redundant items are often left behind after uninstalling software, either by using their own (and sometimes faulty) uninstalltion programs or by simply deleting program directories – which is definitely NOT recommended! Continue reading

PLEASE don’t click on fake security alerts!

by Andy Turner
Coastal Computers & Design

I’ve just spent the last 2 hours attempting to clear another ‘Smitfraud’ spyware variant. They are notorious buggers to clear completely, hopefully this one has gone for good – but I won’t hold my breath! Update: Nope – this system has a ‘rootkit’ infection as well… more work!

Ninety-nine percent of infections like this are caused by downloading an infected ‘codec’ to watch a particular type of video or a ‘drive-by’ spyware attack – but once you have been infected, please, please don’t ignore it or try to remove this yourself unless you know what you are doing. Continue reading

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